A confusing bill.
A clearer next step.

Medical Bill Clarity Kit

You have the statement. Now organize the details, prepare the right questions, and keep track of the answers.

22 pages · English · Printable PDF · US Letter

$9 USD introductory price · One-time purchaseDownload your PDF after payment. A download link is also sent by email. No physical product is shipped.

View the 3-page sample

Actual cover of the Medical Bill Clarity Kit, including the educational-use disclosure — Actual product page, not a mockup.

From a stack of papers to an organized next step

Know what to compare.
Know what to ask.

Compare your documents

Bring the bill, explanation of benefits, and payment receipts together. Use two fictional worked examples to see what needs clarification.

Prepare the conversation

Six scripts help you request itemized details, question a balance, check claim status, understand a denial, ask about assistance, and follow up.

Keep the paper trail

Record reference numbers, responsibilities, and deadlines. Use a written follow-up template and a resolution record to close the loop.

Look inside

Useful pages.
Room for your answers.

The kit includes a document comparison worksheet, call log, follow-up planner, document checklist, appeal preparation organizer, assistance and payment questions, and a resolution record.

It also includes a page finder, a guide to choosing your first contact, a glossary, and links to official resources.

Open the sample PDF

Actual blank worksheet for comparing a provider bill, EOB, and payment receipts — Document comparison worksheet

Actual billing-office call script with space to record the response and follow-up date — Request-the-details call script

Before you buy

Who is this for?

Adults organizing US medical bills for themselves or their household. It is designed to help you prepare questions and track responses, whether you are clarifying a charge or asking about next steps.

Will it reduce my bill or win an appeal?

No outcome is guaranteed. The kit cannot determine what you owe or whether a charge is valid. Providers and health plans must verify the details of your account. It is an organizer, not an individual claim-resolution service.

Is it fillable, bilingual, or a physical book?

This edition is an English, print-and-write PDF, sized for US Letter paper. It is not an interactive fillable form. No physical item is shipped. You can print and reuse the worksheets for your own household.

What are the sources?

The kit links to CMS guidance on explanation of benefits and medical bill rights, HealthCare.gov appeal information, and CFPB medical billing and assistance resources. These government resources are free. The product provides original worksheets, scripts, examples, and organization tools; it is not government-endorsed.

Can I send my medical records to Coffee with Maddie?

No. Keep your completed worksheets private and send records only through verified provider or insurer channels. This product does not include review of your personal medical records or individual advice.

Experience-based education

Created from practical experience in medical billing and claims resolution, supported by the references provided. The creator is not a physician. This toolkit provides general education and organizational tools, not medical, legal, or individualized insurance advice. Errors or omissions may occur, and requirements can change. Verify your benefits, balances, and deadlines with your provider and health plan. No bill reduction or appeal outcome is guaranteed.

A confusing bill.A clearer next step.

Know what to compare.Know what to ask.